Company Overview

Kandarp Digi Smart BPO Limited stands as a prominent player in India's Business Process Outsourcing (BPO) sector, having carved a distinctive niche through its comprehensive range of support services and innovative technology solutions. Originally incorporated on February 07, 2001, as "Dynamic Restructuring Management Services Private Limited" under the Companies Act, 1956, the company underwent strategic name changes, first to "Kandarp Management Services Private Limited" in March 2010, and subsequently converted into a Public Limited Company with the current name "Kandarp Digi Smart BPO Limited" on March 22, 2022.

The company operates as part of Reliable Data Services Limited, providing 24-hour B2B corporate call center services through its extensive network of 39 branches across India. This widespread presence enables the company to deliver consistent and reliable services to clients across diverse geographical locations, making it a trusted partner for organizations seeking outsourcing solutions.

Business Operations and Service Portfolio

Kandarp Digi Smart BPO Limited is engaged in business process outsourcing (BPO) and knowledge process outsourcing (KPO), including human resource services. Its comprehensive offerings span voice-based support services, field support services, back-office processing, and audit and site verification.

The company's voice-based support services encompass a wide array of solutions designed to enhance customer engagement and support operations. These include tele verification, service calls, collections and recoveries, retention programs, online support, customer satisfaction surveys, and Annual Maintenance Contract (AMC) services. This comprehensive suite of voice-based solutions positions the company as a one-stop destination for organizations looking to outsource their customer interaction requirements.

The field support services division offers specialized on-ground solutions including contact point verifications, payment and document pickup services, FRCU activities, vendor verification, document checks, complaint redressal, mystery audits, and declared audits. These services are particularly valuable for financial institutions and other organizations requiring physical verification and on-site support activities.

The back-office processing segment focuses on data entry, form processing, and skip tracing services across all products and buckets, providing essential backend support that enables client organizations to focus on their core business activities while maintaining operational efficiency.

Market Performance and Financial Metrics

As of May 14, 2025, Kandarp Digi Smart BPO Ltd has a market capitalization of ₹79 Cr and is classified as a Small Cap company. The stock has demonstrated remarkable performance, with the company delivering a return of 184.72% in the last 1 year and an increase of 69.02% over the past 6 months.

The company's trading range reflects significant investor interest, with a 52-week high of Rs. 96.50 and a 52-week low of Rs. 33.95. This wide trading range indicates both the growth potential and volatility inherent in the stock.

#### Key Financial Indicators

Recent financial metrics highlight the company's operational performance and market positioning:

- Market Capitalization: ₹79 Cr (as of May 14, 2025)

- Classification: Small Cap

- 1-Year Return: 184.72%

- 6-Month Return: 69.02%

- 52-Week High: ₹96.50

- 52-Week Low: ₹33.95

- Revenue: ₹24.3 Cr (latest reported)

- Net Profit: ₹1.59 Cr (latest reported)

- Trailing 12-Month Revenue: ₹47.76 Cr

- Annual Revenue Growth: 47%

- Pre-tax Margin: 10%

- Return on Equity (ROE): 8%

- Debt to Equity Ratio: 3%

- P/B Ratio: 4.41 times (vs. peers' median of 2.89 times)

- P/E Ratio: 78.17 times (vs. peers' median of 29.59 times)

Leadership and Ownership Structure

The promoters of Kandarp Digi Smart BPO Ltd are Reliable Data Services Limited and Meenakshi Pathak, who collectively own 57.32 per cent of the total equity. The chairman of the company is Sunil Kumar Rai, and there is no promoter pledging in the company.

As of March 2025, 58.76% is owned by Indian Promoters and 41.23% by Public shareholders. This ownership structure reflects strong promoter confidence while maintaining adequate public float for trading liquidity.

Technology Innovation and Market Position

The company was a pioneer in introducing PDA-based technology and Android applications for Credit Support Services, demonstrating its commitment to technological advancement and innovation in the BPO sector. This early adoption of mobile and digital technologies has positioned the company favorably in an increasingly digital business environment.

The company successfully raised ₹8.1 Crore through a public issue of 27,00,000 equity shares in September 2022, providing the necessary capital for expansion and operational enhancement. This public offering marked a significant milestone in the company's growth trajectory, enabling it to access capital markets for future funding requirements.

The comprehensive service portfolio, strong financial performance, innovative technology adoption, and extensive operational network position Kandarp Digi Smart BPO Limited as a significant player in India's growing BPO sector. The company's ability to deliver end-to-end solutions across multiple service verticals makes it an attractive partner for organizations seeking reliable outsourcing solutions, while its strong financial metrics and market performance indicate solid fundamentals for potential investors.