Company Overview

We Win Limited, incorporated in 2007 and based in Bhopal, India, has evolved from its initial identity as "Surevin BPO Services Private Limited" (2007) to becoming a publicly listed entity. The company was renamed Surevin BPO Services Limited in September 2016 and adopted its current name, We Win Limited, in January 2020. A significant step in its corporate journey was the Public Issue in August 2017, raising ₹3.65 Crore. We Win Limited successfully migrated from the SME-Emerge platform of NSE to the Main Board of NSE and also listed on the Main Board of BSE effective June 15, 2022.

Core Business Operations

We Win Limited is a prominent Indian provider of Business Process Outsourcing (BPO) and IT solutions. The company specializes in customer relationship management (CRM) services, encompassing both outbound and inbound call centers. Its service spectrum extends to website design and development, software and mobile application development, virtual reality solutions, architectural design, digital and social marketing, and skill development and training. We Win Limited is recognized as a significant player in grievance management systems, offering Next Generation Citizen Experience, Contact Centre, and Digital Transformation services across eight major Indian states. They deliver B2B third-party customer service in over 20 languages to more than 100 businesses.

Service Portfolio and Technology Solutions

The company's comprehensive service offerings include:

- Customer Relationship Management (CRM): Call centers, support services, grievance support systems, new client acquisition, abandon cart sales, outbound sales, e-mail support, debt collection, and back office support.

- Digital and Social Marketing: Social media management solutions.

- GovTech Solutions: Innovative solutions for public services.

- Global Capability Center (GCC) Solutions: Strategic support for global operations.

- Workforce Analytics: HRMS and We360.ai to enhance workforce potential, employee engagement, and performance optimization.

- IT Solutions: Website design and development, software development services, mobile app development, virtual reality solutions, architectural design studio.

- Consultancy & Training: Skill development and training services, ERP implementations, cloud migrations, HR Consultancy.

We Win Limited positions itself as a certified service provider in IT Solutions, Business Services, Outsourcing, Digital Solutions, Data Enrichment, Skill Development, and HR Consultancy, leveraging technical expertise and industry knowledge for customer satisfaction.

Target Markets and Client Base

We Win Limited serves a diverse clientele across various industry verticals, including:

- Enterprises

- Government Sector

- Banking, Financial Services, and Insurance (BFSI)

- Telecom

- Healthcare

- Technology

- Retail and E-commerce

- Travel and Leisure

The company caters to startups, government bodies, and private sector entities, utilizing its multi-language capabilities and state-wise presence to deliver localized and effective services. With over three decades of CX and Technology expertise, We Win Limited aims to be a growth partner through advanced solutions in GovTech, Digital CX, Analytics, and GCC.

Financial Performance and Market Position

Key Financial Metrics

- Market Capitalization: ₹52.2 Cr (as of 2024)

- Current PE Ratio: 27.81

- Current PB Ratio: 1.52

- Return on Equity (3-Year Avg): 8.73% (considered low)

Recent Financial Performance

- Net Income (Last Quarter): ₹10.78 Million INR

- Net Income (Previous Quarter): -₹2.90 Million INR (indicating a significant positive change of 471.54%)

- EBITDA: ₹64.03 Million INR

- EBITDA Margin: 8.16%

We Win Limited does not currently pay dividends to its shareholders. The stock's 52-week trading range was between ₹62.05 and ₹114.7.

Innovation and Digital Transformation

We Win Limited is at the forefront of digital transformation, providing advanced solutions to modernize business operations. The company focuses on creating tailored solutions that unlock innovation, efficiency, and growth for its clients. Through advanced HR analytics, they transform workforce data into actionable insights, driving employee engagement and optimizing performance.

GovTech and Public Sector Services

The company revolutionizes public services with its innovative GovTech solutions. These cutting-edge technologies streamline government operations, enhance citizen engagement, and drive efficiency, making We Win Limited a trusted partner for government agencies seeking to transform service delivery.

Management and Corporate Structure

- Auditor: Sethia Manoj & Co.

- Company Secretary: Ashish Soni

We Win Limited emphasizes strong corporate governance practices, focusing on sustainable growth and client satisfaction. The company represents a compelling investment opportunity in India's expanding IT services and BPO sector, with its diversified service portfolio, strong government relationships, and focus on emerging technologies positioning it well for future growth in the digital transformation market.