Incorporated in 1998, Alldigi Tech Limited (formerly Allsec Technologies Limited) is a global leader in outsourcing solutions. The company offers future-ready, resilient business transformation services to a diverse clientele, including industry heavyweights, Fortune 100 companies, and growth-focused organizations. Headquartered in Chennai, India, Alldigi Tech specializes in providing Customer Experience Management (CXM) and Employee Experience Management (EXM) services for customers both within and outside India.
The company's service offerings initially included data verification, processing of orders, telemarketing, call quality monitoring, customer services, and HR and payroll processing. Its evolution into Alldigi Tech Limited in September 2024 reflects its continued focus on digital business services and employee experience management.
Alldigi Tech operates through two primary segments: Digital Business Services (DBS) and Employee Experience Management (EXM).
The comprehensive DBS service portfolio includes:
* Customer service
* Collections
* Healthcare solutions
* Finance and accounting outsourcing
* Background verification
* Insurance services
* Know Your Customer (KYC)/Anti-Money Laundering (AML) services
Alldigi Tech's EXM services feature:
* SmartPay: An automated platform designed to handle all functions from payroll input collection to payroll-related compliance.
* SmartHR: An end-to-end HR solution that streamlines workplace operations.
The company boasts extensive operational capabilities with delivery centers in Chennai, Bengaluru, and NCR in India, as well as international centers in the US and the Philippines. With over 4,000+ Full-Time Equivalents (FTEs) across 5 contact centers, Alldigi Tech manages over 1 million customer contacts per day through multiple touchpoints. In India, they operate with over 5000 delivery seats across 8 cities, complemented by 600 delivery seats in the Philippines.
Alldigi Tech Ltd offers services in both Voice and Non-Voice sectors, with a strong specialization in Back Office acumen. The company caters to a wide array of industries, including:
* Finance
* Telecom
* Retail
* Health
* Technology
* Automotive
* Gaming
* Manufacturing
* E-commerce
* Pharma
* Fast Moving Consumer Goods (FMCG)
* Infrastructure and construction
Alldigi Tech Ltd demonstrated robust financial growth for the full year ended March 2025:
* Net Profit: Rose 30.16% to ₹83.30 crore, compared to ₹64.00 crore in FY2024.
* Sales/Revenue: Increased 16.39% to ₹546.31 crore, up from ₹469.37 crore in FY2024.
* Revenue: ₹5.57 billion (up 19% from FY2024).
* Profit Margin: 15% (up from 14% in FY2024).
* Earnings Per Share (EPS): ₹54.66 (up from ₹42.00 in FY2024).
* Q4 FY25: Net profit declined 6.95% to ₹19.29 crore (vs. ₹20.73 crore in Q4 FY24). Sales rose 12.64% to ₹146.10 crore (vs. ₹129.71 crore in Q4 FY24).
* Q3 FY25: Net profit rose 76.91% to ₹19.92 crore (vs. ₹11.26 crore in Q3 FY24).
* Q2 FY25: Net profit declined 25.25% to ₹12.14 crore (vs. ₹16.24 crore in Q2 FY24). Sales rose 16.97% to ₹131.43 crore (vs. ₹112.36 crore in Q2 FY24).
* Market Capitalization: ₹1,402.92 Crore (current)
* P/E Ratio: 16.63
* P/B Ratio: 5.64
* 52-Week High: ₹1251.90
* 52-Week Low: ₹811.05
* 3 Years ROE: 25.2%
* Dividend Payout: 84.0%
Alldigi Tech Ltd has maintained a healthy dividend policy. The stock offers a good dividend yield of 4.86%. In the quarter ending September 2024, the company declared a dividend of ₹30.00, translating to a dividend yield of 8.16% at that time.
Alldigi Tech Limited is a subsidiary of Conneqt Business Solutions Limited, which in turn is backed by Quess Corp and Fairfax Holdings (Canada). Promoter holding in Alldigi Tech Ltd has remained consistent at 73.39% as of March 2025 (compared to June 2024).
* Divestment: Effective April 30, 2024, the company completed the slump sale of its Local Level Compliances (LLC) business as a going concern.
* International Expansion: The Digital Business Services (DBS) segment ventured into patient care support for a large US-based organization, commencing operations from its Manila center in 2023.
* Platform Enhancement: The transition to the Smart Pay 4 platform is yielding positive results, contributing to a growing sales funnel.
* Growth Focus: Management is optimistic about sustaining high growth rates in the Customer Experience Management segment and is strategically investing in sales and marketing, particularly for international markets.
* New Avenues: The company is focusing on public sector contracts and expanding its payroll services, positioning itself for future growth.
Alldigi Tech Ltd represents a compelling opportunity in the global Business Process Outsourcing industry. The company has demonstrated robust financial performance, surpassing INR 500 crores in revenue, primarily driven by a significant increase in international business contributions. While challenges persist in aligning recent seat expansions with immediate revenue generation, which has slightly impacted EBITDA margins, the management's strategic focus on growth and operational efficiency is clear.
The company trades on both the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) with the symbol ALLDIGI, continuing to strengthen its position as a leading player in its sector.
